About the Role

Join Superdrug Head Office- Make a Real Difference Every Day!

Location:
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit… A day includes:

This role blends creative digital design with hands‑on digital marketing execution. You will create high‑quality, digital‑first assets Paid Media Advertising including Paid Social, Paid Search, Affiliates and support with visuals for our Blog content. Working closely with Design, Digital Marketing, Trading, and Marketing, you will produce on‑brand visuals that drive engagement, traffic and revenue.
This role is ideal for a creative, detail‑driven designer with a passion for eCommerce, digital marketing, and content creation.

Key Responsibilities:

Digital Design & Creative Production
Work with Paid Media Channel Owners to create Channel-first Digital Assets to drive engagement, traffic and conversions on Superdrug.com and the Superdrug App.
Support with overflow work for website banners, landing page graphics and promotional visuals in peak periods.
Work with Paid Media specialists to develop and maintain best-practice guides for digital asset creation.
Produce and edit video content for digital channels using Adobe Creative Cloud (e.g., Premiere, After Effects).
Concept development from brief through to final assets — mood boards, sketches, storyboards, mock‑ups.
Collaborate with UX/UI teams to align visuals with onsite.
Support Paid Media Owners with testing, assessing and optimising Digital Marketing assets to in delivering traffic and revenue-driving campaigns.
Create and adapt digital assets from web for Google, YouTube, Paid Social, Affiliate and Retargeting campaigns.
Review competitor digital activity and recommend improvements.
Attend photoshoots, support creative briefing and help deliver shoot‑ready content where necessary.
Provide creative insights to improve campaign performance.

eCommerce & Cross‑Functional Collaboration :

Work closely with Trading and eCommerce teams to support key promotional and seasonal events.
Ensure consistency, accuracy and commercial relevance of off-site assets.
Collaborate with cross‑functional partners to deliver aligned, high‑impact digital journeys.
Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform.

Skills & Experience:

Essential Skills

Strong Adobe Creative Cloud skills (Photoshop, Illustrator; Premiere/After Effects desirable).
Experience producing artwork for digital‑first formats (social, paid ads, web banners, affiliate placements, animations).
Video editing and motion design skills.
Understanding of layout, typography, colour theory and digital design fundamentals.
Ability to manage multiple deadlines in a fast‑paced retail environment.
Strong communication and relationship-building skills.
High attention to detail and excellent organisation.
Ability to use initiative and proactively suggest creative improvements.
Manage workflows.
Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them.
Understands customer needs and empowers others to remove any barriers to deliver great service.
Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport.
Always prioritises actions which delight the customer/colleague.
Suggests and supports new ideas and ways of working which are designed to improve service.
Confidently communicates, challenges and gives feedback to others.
Encourages teamwork & collaboration between their own team and others.
Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.
Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.
Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team.
Is confident using data to make tactical decisions.
Is knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.
Actively looks for new ways of working through Ai that would benefit the business and move things forward.
Actively developing your ability to use AI effectively and think critically about outputs.
Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.

Desirable Skills

Basic/good HTML & CSS; comfortable updating web content.
Experience in an eCommerce or digital marketing role.
Experience using WordPress or similar CMS.
Familiarity with A/B testing and performance‑led creative optimisation.
Understanding of eCommerce user journey and accessibility best practices.
Experience designing for blog content, static imagery, thumbnail graphics and article layouts.

Here's what's in it for you:

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special!

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Why Work With Us?

Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?

Avivia Digicare

Workplace+ You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!

Holiday

You’ll receive up to 25 days of holiday, with the option to buy or sell days each year. Your holiday entitlement increases with your length of service—rising to 28 days after 3 years and up to 30 days after 5 years. Head office employees also enjoy 8 UK bank holidays each year.

Stream

The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.

Benefits

You can earn up to 30% bonus with March pay, get annual salary reviews in January, receive up to 7% pension contributions, and opt into company-paid private medical insurance, plus many more benefits. Check out your department page for more!

Amazing Team

Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!

Team Member Discount

Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!

Fantastic Fun

Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Inspiring Futures

Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles.

Journey to Joining Our Amazing Team

1
1. Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
2
2. Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
3
3. First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
4
4. Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
5
5. Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
6
6. Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.

About the Role

Why Work With Us?

Avivia Digicare

Holiday

Stream

Benefits

Amazing Team

Team Member Discount

Fantastic Fun

Inspiring Futures

Journey to Joining Our Amazing Team

1. Submit Your Application

2. Initial Screening

3. First Interview

4. Second Interview

5. Offer & Contract

6. Onboarding

Superdrug

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